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A Message from Jim Gabriel, President & CEO, Harris Group Inc.
Harris Group, like our best competitors, aims to be not only among the best, but to be perceived by our customers as such. Our goals include being responsive to the needs of all our customers, to use current technology, and to give our customers an unmatched level of customer service. We strive to create a working environment that provides professional fulfillment and personal growth opportunities for all of our employees.
In achieving our goals, we’ve not developed a better vision, but a better approach to making them happen. We adhere strictly to sound business philosophies: constantly improving ways of doing business, of dealing with our customers, our people, and each other. We exemplify our values to our customers and to each other in everything we do. In doing so, we have agreed not on a destination, but on a better way of conducting our affairs.
We understand that customers hire people, not firms, and Harris Group’s success has been built one person, one customer at a time. What really matters then is not “company strategies”, but personal career-development strategies for each employee. At Harris Group, our employees are provided the tools to make themselves more valuable to our customers each year, because we believe that our role as a company is to help each employee grow as a professional.
In the final analysis, by helping make our employees become more successful, Harris Group accomplishes its mission of “Making our Customers More Successful.”